酒店英語口語情景對話
R:Good afternoon,Sir and Madam.May I help you?
下午好,先生夫人,需要我幫忙嗎?
G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.
下午好,我是傑克威爾遜.我和我的妻子剛剛抵達我們需要今晚在旅店住壹晚
R:Welcome to our hotel.Have you made any reservations?
歡迎來到我們旅館,妳有預約嗎?
G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?
恐怕沒有.妳能安排壹個可以洗澡的雙人床房間嗎?
R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.
請等壹下.哦,可以用1111室,它臨黃浦江的景色 .
G:Great,l'll take it.How much do you charge?
太好了,我定了,多少錢?
R:RMB 720 Yuan
720元
G:OK
好的
R:Please show me your passports and fill in this registration form.
請讓我看看妳的護照,並填寫登記表.
G:I'll take care of it.
我會搞定的.
R:Thank you.Would you please pay RMB 1500 Yuan as deposit?
需要付1500元.
G:Here you are
給妳
R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
這是收據,這是1111房間的鑰匙和房卡.侍者將帶您和您的行李去妳的房間.我希望您能在這裏過得愉快.
G:That's very kind of you.
酒店退房英語對話
A:What's the matter?
A:有什麽事情?
B:Checking out, please.
B:我要退房。
A:Can I have your keys,please? Thank you. Here's your statement.
A:能把鑰匙給我嗎?謝謝。這是您的賬單。
B:Excuse me. What are these charges?
B:對不起。這幾筆錢是怎麽回事?
A:Oh,these are the phone charges and these are for something from the bar.
A;哦，這些是電話費，這些是酒吧裏的開銷。
B:Wait a minute. I made a phone call , but I never made a connection.
B:等等。我是打過壹個電話，可我沒有打過外線啊。
A:I know, sir. Those aren't telephone company charges. Those are hotel charges.
A:我知道。先生。這些不是電話公司的收費，這些是旅館收的。
B:Isn't that a bit excessive?
B:這是不是有點過分?
A:I'm sorry,sir. It's our policy.
A;對不起，先生。這是我們的規矩。
B:OK. Here is the money.
B:好了。給妳錢。
A:Thank you. Welcome to our hotel again.
A:謝謝。歡迎再來。
酒店預訂客房英語對話
Reservationist(R): Good afternoon. What can I do for you?
下午好，我能幫您什麽嗎?
Client (C) : Good afternoon. I?m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?
下午好，這裏是北京外貿公司，我想訂壹間套房，有嗎?
R: Certainly, can you give me your name please, sir?
有的，先生，可以告訴我您的名字嗎?
C: West, W-E-S-T.
R: Thank you, Mr. West. But by the way, how long will you stay here?
謝謝，WEST先生。請問妳要住多久呢?
C: I?ll stay here for quite a long time.
我將會住很長壹段時間的。
R: I?m glad you will be staying at our hotel for a long time.
很高興妳將會在我們酒店長住。
C: How much is the suite, please?
請問套房多少錢呢?
R: Your suite is 320 yuan (RMB) per day.
您訂的套房壹天是320元。
C: Does that include attendance?
有包括服務費嗎?
R:Three hundred and twenty yuan a day, service included.
320元壹天，包含服務費。
C: Meals included?
餐費有包含在內嗎?
R: Meals are extra, not included.
餐費是另外算的，不包含在內。
C: What services come with that?
都還有些其他的什麽服務嗎?
R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.
您的房間有壹間帶空調的臥室，壹間客廳，壹間浴室，壹臺彩電，壹部電話並且每天都有主要的國際新聞報送到您的房間。
C: Do I have to pay in advance?
我需要提前預付嗎?
R: Yes, you may pay half of it. The account will be settled later.
要的，您需要先預付壹半，稍後會設定壹個帳戶。
C: On which floor is the suite?
套房在幾樓呢?
R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.
我們提供兩個套房供您選擇。壹個是在壹樓，另壹個是在十三樓。兩個套房都帶浴室並且都是朝南的。
C: What?s the difference between them?
它們之間有什麽不同呢?
R: The conditions and the prices are the same. No difference.。
條件和價格都是壹樣的，沒什麽不同。
C: Which is quiet? I want a quiet one. I hate noise at night.
哪壹間更安靜?
R: The one on the thirteenth floor is very quiet. The room number is 1316.
三樓的那壹間是非常安靜的。房間號是1316。
C: I think I?ll take the one on the thirteenth floor.。
我想我還是訂三樓的那壹間吧。
R: OK. And your arrival and departure dates?
好的，那您抵店和離店的日期是?
C: I don?t know, but it could be seventeen to twenty days.
不知道，但是大概會住17至20天吧。
R: Then we can only confirm a room from the 10th to the 27th. I?m afraid we won?t be able to guarantee you the room after the 27th.
那我們只能確認壹個房間給您，從10號至27號，恐怕我們不能保證27號之後有房間給您了。
C: What if there isn?t any room then?
是不是那之後都沒有房間了?
R: Don?t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.
不要急，先生，我們也可以將您列在等候名單上或者在最近的地方為您找壹家酒店。
C: Fine, thank you. Good-bye.
好的，謝謝，再見。
酒店引客進房英語對話
Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您們旅途愉快嗎?
Mr. Bellow (B): Yes, thanks. 是的，謝謝。
FA: Welcome to the ninth floor. I?m the floor attendant. Just let me know if there is anything I can do for you.
歡迎到9樓，我是樓層服務員。如果有什麽需要，請告訴我。
B: Where is Room 908, please? 908房在哪兒呢?
FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.
BELLOW先生、夫人，請走好，沿著這兒走就可以了。
Mrs. Bellow(M):Oh, how do you know our name?
妳是怎麽會知道我們的名字?
FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.
您們的名字在908房的預抵名單上，把房間的鑰匙給我好嗎?我幫您們開門。
B: Here it is. 在這。
FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲門，然後引領客人進房間並開燈)這邊請。
B: Thank you. When will our baggage arrive?
謝謝，我們的行李什麽時候送上來?
FA: Your suitcases will be here shortly. The bellman is handling them.
您們的行李馬上就送上來了。行李員正在處理當中。
B: Very well(Looking around the room.) 非常好(環視房間)
FA: How do you like this room? 您覺得這房間怎麽樣呢?
M: Oh, it looks comfortable and cozy. We like it very much.
看起來很舒適。我們很喜歡。
FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.
(把窗簾拉開)這房間朝南並面對著黃浦江，景色很好。
M: Yes, how lovely it is! 是的，真的很美!
FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房間鑰匙交給BELLOW先生)這是您的鑰匙。