We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us ,because some of our maintaiers went to train ,and some of them walked to the other place for services .Now ,we really have no maintainer to be sent to your home .For this ,we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards!
Wang Hao Manager